I can’t say enough good things about this company and their employees and truck drivers. They honored the initial estimate even though our weight was higher than they estimated. They completed the delivery at the early end of their promise…I highly recommend this company!
Randy and the crews were all very professional and courteous. They went the extra mile to make sure everything was handled to our satisfaction. They took a lot of stress out of the move for us. We greatly appreciate all your team has done to make this happen!!
I am still in the unpacking stage, but I did want to reach out and let you know that Mr. Tony Solano was fantastic. His communication skills, professionalism, care for my belongings, and overall hospitality was phenomenal. I will highly recommend him to anyone in the future.
The services Ron and his teams provided were above and beyond our expectations. The team was helpful and calm amongst the chaos of our current transition. The move overall was extremely smooth our belongings made it to our new home a few days after the pack and load with no damage to our belongings or home. Again, both the Driver and his two crews were exceptional we couldn’t have asked for a more positive experience.
Our move went off without a hitch. We’ve fully unpacked everything and not even one claim to make (I’ve moved a lot and that is a first!) Overall wonderful experience.
The guys are here now to hook up the washer and dryer. I really appreciate you getting them here today. You have been so helpful to us during this process and really came through for us when we hit some snags along the way. Thank you so much. Driver Dave Reid was phenomenal. He even got his hands dirty to help us out when our water main broke the day before we left! He was so great with our boys during the move process and has basically become part of our family.
We used Imlach to move through a corporate relocation. I can’t comment on the fees, as all of those were handled directly through the relocation company. I can say that their employees were on time, every day. They responded to every communication within 30 minutes. They answered the phone when called. Nothing was damaged in transit. No damage to either the previous home or our new home. During the move in, they were very communicative in assuring items were placed in the correct locations. Most important, the crew working our move was incredibly kind with my children and never showed impatience at my youngest asking 100s of questions in a row. This is our 4th corporate relocation and the first with Imlach as the household movers. If faced with another relocation, I would push to have Imlach as our household mover.
Ben and Jule G.
Both crews loading and delivering our furniture were courteous and careful with our belongings. We had no damage to any of our things. The men here in Michigan were most helpful taking boxes to our basement making unpacking much easier for us. We have and will continue to recommend your company to others in need of relocation/moving services. Our experience was a very good one.